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--> --> 日本語 Pre Arrival Pre Arrival Pre-Arrival : What to do before and after arrival For international students entering Japan Protected: Spring 2024 Orientation for Incoming International Students Packing Your Luggage University House and International House (for Researchers) Expenses From airport arrival to Tohoku University Finding Accommodation Insurance After Arrival After Arrival At the Airport Procedures at Ward Offices Social Security and Tax Number (My Number) Student Insurance Bank accounts Mobile Phones Utilities (Electricity, Gas, Water) For those who wish to receive COVID-19 vaccinations after entering Japan Apartment/Moving COE/Residence Status COE/Residence Status Visa and Status of Residence Visa and Status of Residence Identification Chart Short-Term Stay Visa Residence Card / Status of Residence When Your Status Changes Leaving TU Leaving TU Leaving Japan University Life University Life In Case of Emergency: What to Do Prepare for Earthquake and disasters Campus Facilities Deceptive Recruitment Japanese Language Program Student Organizations Handbook for International Students COVID-19 Information Life in Sendai Life in Sendai About Sendai International ATMs Local Support Groups Living cost Muslim Life/Halal Food Newspapers, TV and Radio Daily Necessities Shopping Postal Services Rules and Manners Weights &＃038; Measures Climate in Japan Clothing &＃038; Shoes Size Charts Money in Japan Health Public Transportation Bicycle, Motorcycle and Automobile Garbage Disposal Part-time Job Education / Childcare National Pension and Employees&＃8217; Pension Insurace Tax (Income Tax and Resident Tax) Online Community Other Other Support Ukraine Other Information/Links News HOME > After Arrival > Utilities (Electricity, Gas, Water) Utilities (Electricity, Gas, Water) ContentsElectricity, Gas, WaterSupport With Utility Supply ConnectionTelephone and Internet Electricity, Gas, Water Utility bills can be paid in cash at banks, post offices or convenience stores. Alternatively, you can arrange automatic payment via account transfer. Electricity The voltage / frequency used in Miyagi is 100V/50Hz. Make sure to use appropriate electrical appliances matching this power supply. Power failures may occur if you run too many electrical appliances at the same time, so it will be helpful to know about the electrical capacity of your apartment. If the power does go off due to an overload, turn off as many appliances as possible before resetting the circuit breaker. Electricity in Miyagi is supplied by Tohoku Electric Power Co., Ltd. In order to begin using electricity or in case of emergency, contact the call center of Tohoku Electric Power. Tohoku Electric Power Co., Ltd. Call Center ContactWhen starting, ending, or changing contracts0120-175-266In the event of power failure or emergency0120-175-366Other inquiries0120-175-466 Tohoku Electric Power Co., Ltd Gas There are two types of gas supplied in Japan: propane gas and utility gas. The Sendai City Gas Bureau supplies utility gas in Sendai and surrounding areas. When you begin living in your new residence, contact the Gas Bureau (Tel: 0800-800-8978) to make an arrangement for having your gas lines opened. Staff will visit you on the appointed date to inspect and open the lines, and to check your appliances. They will also give you instructions on how to use gas appliances. You are advised to contact the Gas Bureau five days prior to moving in. For emergencies such as gas leaks, contact the Gas Leak Hotline (022-292-6663). Sendai City Gas Bureau Water Tap water is safe to drink throughout Japan. Contact the Sendai City Waterworks Bureau five days prior to moving in. ContactSendai City Waterworks Bureau022‐748‐1111 Information from Sendai Waterworks Bureau (PDF)  Support With Utility Supply Connection Starting the supply of utility in your home requires contacting each bureau prior to your move in date. As the communication with the bureau hotline personnel will be in Japanese, the International Support Center can assist international students, researchers and faculty members in making the arrangement for the connection of utility (gas, water and electricity) supply prior to their move-in date. This support service can also be applied as a set together with tenancy support.Please note that different move-in support will be provided for those moving into University House and International House. Therefore, this group need not apply for this support. How to Apply Telephone and Internet Residential Telephone Services vary from company to company in Japan. For details, check the company websites below. The following is information on major telephone companies for your reference. NTT EASTTel: 0120-116-000 (Japanese), 0120-565-950 (English)http://www.ntt-east.co.jp/en/product/tel_service.htmlFor installation or other inquiries, please call the above number.NTT also offers Internet package services. Refer to the website above for details.KDDIhttp://www.kddi.com/english/personal/service/phone/SoftbankTelecomhttp://tm.softbank.jp/english/consumer/ Public Phones For domestic calls, public phones can be used by inserting 10- or 100-yen coins or telephone cards. Phone cards can be purchased at convenience stores and various other places. Some public phones accept credit cards. Phones that can be used for international calls are marked with an &＃8221;International Phone&＃8221; sign. However, with the widespread use of mobile phones, public phones may not be easy to find except at train stations or major commercial facilities. International Calls How to make international calls from Japan Phone numbers of companies providing international call service.001(KDDI)0033（NTT Communications）0061（SoftBank Telecom Corp.）＋international direct dialing number　010＋country code＋area code＋the phone number you are calling005345（au phones）※1009130(NTT docomo phones)※20046（SoftBank phones）※3※1:You don&＃8217;t have to dial 010 for international direct dialing number if you make an international call with an au cell phone.※2:You don&＃8217;t have to dial 009130 for international direct dialing number if you make an international call with a NTT docomo cell phone (Pre-registration required).※3:You don&＃8217;t have to dial 0046 for international direct dialing number if you make an international call with a SoftBank cell phone. Online Telephone Directory “iTOWNPAGE&＃8221; is an online directory designed for those who wish to search for businesses and public services by category, business name, or region. Internet The process of connecting to the Internet varies according to the type of line (ADSL, TV cable, Fiber Optic and so on) and the local environment. When moving, make sure to inquire about the Internet provider(s) available in your new home. Listed below are the major Internet providers in Japan. (Most sites are presented in Japanese only.) You may not be able to open an internet connection depending on the length of your stay. TelURLOCN0120-506-506http://www.ocn.ne.jp/Nifty0120-50-2210http://www.nifty.comYahoo BB0120-33-4546http://bbpromo.yahoo.co.jpAOL0120-265-265http://www.aol.jpSo-net0120-117-268http://so-net.ne.jp --> SNS --> 東北大学国際サポートセンター（ISC） International Support Center (ISC) Tohoku University CONTACT US Copyright (C) Tohoku University All Rights Reserved.